Let Google’s A.I. bot answer your emails

Image: Encoder
Google’s Smart Reply feature analyzes incoming email with an encoder. (Google image)

Weary of spambots, robo-calls and Twitter bots? Google is coming out with an artificial-intelligence tool that’s on your side for a change: Smart Reply, a feature that’s built into its Inbox app for Android and iOS.

Smart Reply is designed to take the thumbwork out of replying to email on a mobile device.

“I get a lot of email, and I often peek at it on the go with my phone. But replying to email on mobile is a real pain, even for short replies,” Greg Corrado, a senior research scientist at Google, writes on the company’s research blog. “What if there were a system that could automatically determine if an email was answerable with a short reply, and compose a few suitable responses that I could edit or send with just a tap?”

Corrado explains at length how Google’s engineers developed a deep neural network that analyzes incoming email and suggests short responses based on context.

Get the full story on GeekWire.

By Alan Boyle

Mastermind of Cosmic Log, contributor to GeekWire and Universe Today, author of "The Case for Pluto: How a Little Planet Made a Big Difference," past president of the Council for the Advancement of Science Writing.

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