We have heard the voice of our future AI overlord — and it’s making hair appointments for us.
Last week, Google wowed the world by demonstrating a voice assistant called Duplex that sounds eerily human on the telephone, right down the um’s and mm-hmm’s that it uses during its chat with a scheduler at a hair salon.
Some are now questioning how true-to-life the demo actually was. But even if some liberties were taken, Google Duplex was an eye-opener for experts who gathered at Seattle University on Wednesday night for an AI-centric event presented by MIT Enterprise Forum Northwest.
“Seeing that happen so quickly, I think, was a real shock for some people,” said Kat Holmes, a Microsoft veteran who’s the founder of the design company Kata and the author of “Mismatch: How Inclusion Shapes Design.”