How Alexa is changing its tone during pandemic

Manoj Sindhwani
Manoj Sindhwani is vice president of Alexa speech at Amazon. (AWS Video)

Alexa, do I need a coronavirus test?

That’s a query that almost certainly was not in the repertoire for Amazon’s voice assistant six months ago. But the ins and outs of the coronavirus outbreak are changing Alexa’s work habits, said Manoj Sindhwani, Amazon’s vice president of Alexa Speech.

“We’re certainly seeing certain shifts,” Sindhwani told GeekWire this week. “You see a lot of people asking about COVID-19. People are not asking about ‘How long will it take for me to get to work.’ ”

Get the full story on GeekWire.

By Alan Boyle

Mastermind of Cosmic Log, contributor to GeekWire and Universe Today, author of "The Case for Pluto: How a Little Planet Made a Big Difference," past president of the Council for the Advancement of Science Writing.

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