This is a story about how digital tools helped government officials regain the trust of the electorate — but it’s not a science-fiction tale about a future Reunited States of America. Instead, it’s a story about Taiwan, as told by Audrey Tang, the country’s first minister of digital affairs and first transgender cabinet minister.
“It is not inevitable for social media to polarize people,” Tang, who now serves as Taiwan’s cyber ambassador-at-large, said this week at Town Hall Seattle. “It is a consequence of the design of the platform. So, we began bridging systems using our own pro-social media tools.”
Tang traced Taiwan’s moves toward pro-social digital governance during a Seattle Arts & Lectures presentation that also featured a follow-up fireside chat with Ted Chiang, a Seattle-area science-fiction author who has written commentaries on the social impacts of technology for The New Yorker and The New York Times.